Shipping policy
Shipping Policy
Thank you for shopping with Ironva. Below you’ll find details about our shipping process, delivery times, and related information.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped according to the shipping method selected at checkout.
If we experience a high volume of orders, processing may be delayed by a few days. We appreciate your patience during these times.
Shipping Rates & Delivery Estimates
Shipping charges and estimated delivery times are calculated and displayed at checkout.
Estimated delivery times:
-
Domestic shipping: 5–7 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Shipping Locations
We currently ship to:
-
All U.S states excluding Alaska and Hawaii
If we do not ship to your location, you will be notified at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Delays
We are not responsible for delays caused by:
-
Carrier issues
-
Weather conditions
-
Customs clearance
-
Incorrect shipping information provided by the customer
Incorrect or Incomplete Address
Please ensure your shipping address is correct before placing your order. Ironva is not responsible for orders shipped to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at sales@ironva.com within 30 days of delivery so we can assist you.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: sales@ironva.com